1. Who We Are

Laughing Leopard Hostels operates three hostels across Sri Lanka: Nuwara Eliya, Trincomalee, and Sigiriya. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or stay with us.

2. Information We Collect

We collect information you provide directly to us, such as your name, email address, phone number, and booking details. We also automatically collect limited technical data (such as browser type and pages visited) to improve our website and service.

3. How We Use Your Information

We use your information to confirm and manage reservations, respond to enquiries, send booking confirmations, and — only if you opt in — share news and special offers. We never sell your personal data to third parties.

4. Booking Platforms

If you book through third-party platforms (such as Booking.com or Hostelworld), your information is handled according to those platforms' own privacy policies. We only receive the details necessary to host your stay.

5. Data Security

We take reasonable measures to protect your personal information against loss, misuse, and unauthorised access. Payment details are processed by secure third-party providers and are never stored on our servers.

6. Your Rights

You may request access to, correction of, or deletion of your personal information at any time by contacting us using the details below. We will respond to all legitimate requests within a reasonable timeframe.

7. Contact Us

For any questions about this Privacy Policy, contact us at stay@laughingleopardhostel.com or call Sigiriya +94 74 088 4087, Nuwara Eliya +94 75 905 1759, or Trincomalee +94 77 520 8858.